Description for the IBM 3 Year Collect/Return Warranty v1 Warranty

This Warranty is for ThinkPad T42/T42p (2373), X31 (2672) and X40 (2371)Only

IBM offers e-ServicePac, an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners it also provides warranty services for PC servers, desktop and mobile product lines.

This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.

A courier will pick up the customer's machine and deliver it to an IBM depot Repair Center. Following its repair or exchange, IBM will arrange delivery of the machine to the same customer's location where it was originally collected.

The customer is responsible for its installation and verification.

Product Description
IBM e-ServicePac Courier Collect Service - extended service agreement - 3 years

Type
Extended service agreement

Service Included
Parts and labour

Location
Pick-up and return

Full Contract Period
3 years